returns and cancellations
If you are not satisfied with your purchase or would like to return it, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the product is returned unopened in the original box, we will exchange it, offer your store credit, or offer you a refund minus a 25% restocking fee. Once the RMA is approved, we will send you an RMA number as well as a return shipping label. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation, and registration that shipped with the product.
Please note, we do not permit the return of the following products:
- Special Order Products that are custom configured to your specifications
- Products sold "as is" or "used" or that have been installed or used after received
- Firearms, once transferred to the buyer
- Illumination devices, electronic sights, optics, and night vision equipment
Please reach out to us via the Contact Us page and select the "Returns" department from the drop down menu.
used and consinged firearms
The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. All sales on used items are final. Used firearms should be subject to gunsmith inspection before use. All consigned firearms are considered used unless otherwise noted. All machine guns are considered used unless otherwise noted.
General Firearms Sales
All firearms, magazines, receivers, and restricted law enforcement items are sold and shipped in accordance with all existing federal, state, and local laws and regulations. Many of the firearms, magazines, and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per BATFE rules, but state and local laws may differ and you will need to check your local laws before purchasing a firearm.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within one year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
Online pricing and description errors
Our online inventory changes every day. Occasionally and item may appear on the site by mistake or the item's description may contain a typographical error. WE do not guarantee that titles, descriptions, pictures, or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in descriptions or price. In the event that we cancel an order, we will not charge the customer's credit card, or we will refund the money via the method received.
If an item's description contains an error such as incorrect photo, price, accessory, or description and a customer makes the order, we will not process the order without first contacting the customer. By placing an order the customer agrees that Capital Supply Company, LLC will be the final arbiter of discrepancies in the online catalog.
You must be 18 or older to purchase rifle or shotgun ammunition or 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearm. Check your local laws for any other regulations. *All ammunition sales will comply with local and state laws and will not be shipped to any restricted areas*